1.The accommodation contract and related agreements entered into between this hotel and its guests shall be governed by the provisions of these terms and conditions. Matters not specified in these terms and conditions shall be governed by applicable laws or generally established customs.

2.When this hotel accepts special agreements within the scope not contrary to laws and customs, such special agreements shall take precedence over the provisions of the preceding paragraph.

This hotel may not accept the conclusion of an accommodation contract under the following circumstances:

1. When the accommodation application does not comply with these terms and conditions.
2. When there is no availability of rooms due to full occupancy.
3. When the person attempting to stay is likely to engage in acts that violate laws, public order, or good morals related to the accommodation.
4. When the person attempting to stay is affiliated with organized crime, gang members, gang-related parties, or any other antisocial forces (hereinafter referred to as "antisocial forces").
5. When the person attempting to stay is a corporation or other organization that is controlled by organized crime or gang members.
6. When the person attempting to stay is a corporation and among its officers, there are individuals who fall under organized crime.
7. When the person attempting to stay has engaged in behavior that significantly disturbs other guests.
8. When the person attempting to stay has engaged in violent demands or demands that exceed reasonable limits towards this hotel or its employees.
9. When the person attempting to stay is recognized to be suffering from a contagious disease.
10. When the person attempting to stay demands an unreasonable burden beyond reasonable limits related to the accommodation.
11. When it is impossible to accommodate the person due to natural disasters, facility malfunctions, or other unavoidable reasons.

If this hotel accepts reservations for accommodation that are made in advance of the stay (hereinafter referred to as "accommodation reservations"), the hotel may request the following information from the applicant of the accommodation reservation, within a specified timeframe:

1. Name, gender, domicile, and occupation of the guest.
2. Any other information deemed necessary by this hotel.

If this hotel accepts accommodation reservations, the hotel may request a reservation deposit to be paid within a specified timeframe, which will be the accommodation fee limit for the accommodation period (up to 3 days if the accommodation period exceeds 3 days).

The reservation deposit mentioned in the preceding clause shall be applied as a cancellation fee in the cases specified in the following clause, and any remaining amount shall be refunded.

If the applicant of the accommodation reservation cancels all or part of the reservation, this hotel may charge a cancellation fee based on the provisions specified in the separate table, Cancellation Fee Regulations. However, when there is a cancellation of part of the reservation for a group booking (defined as having 15 or more members, hereinafter the same), the cancellation fee will not apply to the number of guests corresponding to 10% of the reserved number of guests on the day that is 10 days before the accommodation date (or on the date of acceptance of the accommodation reservation if it is made after that day, whichever is later), with rounding up for any fractions.

If the guest does not arrive without notifying the hotel by 8:00 PM on the day of accommodation (or 2 hours after the explicitly specified scheduled arrival time if indicated in advance), this hotel may consider and treat the accommodation reservation as canceled by the applicant.

In the case where the accommodation reservation is deemed to be canceled as per the preceding paragraph, if the guest can provide evidence that their failure to arrive without notifying the hotel is due to public transportation delays or cancellations or other reasons beyond the guest's responsibility, the cancellation fee in the first paragraph will not be charged.

This hotel may cancel an accommodation reservation in the following cases, except where otherwise specified:

(1) When the guest falls under any of the items from Article 2, items 3 to 11. (2) When this hotel requests the disclosure of the matters specified in Article 3, item 1, and the required information is not disclosed by the deadline. (3) When this hotel requests payment of the reservation deposit specified in Article 4, item 1, and the payment is not made by the deadline.

If this hotel cancels an accommodation reservation based on the provisions of the preceding paragraph, any reservation deposit already received for that reservation will be refunded.

Guests are required to provide the following information to the hotel on the accommodation date, upon arrival at the hotel's front office:

(1) Information specified in Article 3, item 1. (2) For foreign guests: Passport number, date and place of entry into Japan. (3) Departure date and time. (4) Any other information deemed necessary by this hotel.

The time for guests to vacate the hotel room (checkout time) is 10:00 AM.

Notwithstanding the provisions of the preceding paragraph, this hotel may accommodate guests beyond the checkout time. In such cases, the following additional charges will apply:

(1) Until noon: 35% of the room rate (2) Until 2:00 PM: 55% of the room rate (3) After 2:00 PM: the full room rate

The operating hours of our hotel's restaurant are as follows:

• Breakfast: From 7:00 AM to 9:30 AM
• Lunch: From 11:30 AM to 2:00 PM
• Dinner: From 5:00 PM to 10:00 PM

Please note that in unavoidable circumstances, there may be temporary changes to the operating hours. In such cases, we will inform you by an appropriate method.

Payment of the accommodation fee shall be made by currency or traveler's checks or vouchers accepted by this hotel, either upon the guest's departure or when requested by this hotel at the hotel's front office (front desk).

Even if the guest voluntarily chooses not to stay after starting to use the hotel room, the accommodation fee will still be charged.

Guests are required to follow the rules and regulations set by the hotel, as posted within the hotel premises.

Even during the accepted accommodation period, this hotel may refuse to continue accommodating guests in the following cases:

(1) When the guest falls under any of the items from Article 2, items 3 to 11. (2) When the guest does not comply with the rules and regulations specified in the preceding article.

The hotel's responsibility for accommodation begins when the guest completes the check-in process at the hotel's front office (front desk) or when the guest enters the room, whichever is earlier. The responsibility ends when the guest vacates the room for departure.

If the hotel becomes unable to provide the guest with a room for reasons attributable to the hotel, except in cases of natural disasters or other difficult situations, the hotel will endeavor to arrange alternative accommodation at another facility with similar or comparable conditions for the guest. In this case, the hotel will not charge any accommodation fees, including the accommodation fee for the day when the room provision became unavailable, and any subsequent days.

General Guests: (1) If the reservation is canceled on the day before the check-in date: A cancellation fee of 20% of the accommodation fee for the first day per guest will apply. (2) If the reservation is canceled on the check-in date: A cancellation fee of 80% of the accommodation fee for the first day per guest will apply.

Group Guests: (1) If the reservation is canceled from 9 days before the check-in date until 2 days before: A cancellation fee of 10% of the accommodation fee for the first day per guest will apply. (2) If the reservation is canceled on the day before the check-in date: A cancellation fee of 20% of the accommodation fee for the first day per guest will apply. (3) If the reservation is canceled on the check-in date: A cancellation fee of 80% of the accommodation fee for the first day per guest will apply.

Regenerate response